Reimagining Hiring with an End-to-End Analytics Dashboard
OVERVIEW
Following Deloitte’s 2020 acquisition of HashedIn, a centralized Hiring Analytics Dashboard was created to replace fragmented recruitment processes that depended on scattered systems and Excel sheets.
​
During my time as a UX Designer, I led the 0–1 design process, driving research, shaping product strategy, and creating enterprise-level workflows. I transformed siloed data into a cohesive, real-time dashboard that enabled recruiters, hiring managers, and executive leaders to collaborate more effectively and make informed hiring decisions.
ROLE
UX Designer I
TIMELINE
8 Months
TEAM
2 Product managers, 1 Senior UX designer, and 8 Developers
SUMMARY
A short video for a quick walkthrough of the project. It highlights the challenges, the solution, and how the end-to-end hiring dashboard helped recruiters and hiring managers.
Change resolution or speed on the youtube player
SOLUTION HIGHLIGHTS
Interview feedback system
Automated job offer generator
BACKGROUND
After Deloitte acquired HashedIn in 2020, we didn’t have access to use Deloitte’s internal recruitment system. As a result, recruiters managed the entire hiring process through Excel sheets. This made it hard to track candidates, created errors with multiple recruiters updating at once, and left leadership with little visibility into overall hiring progress.​
Over a hundred spreadsheets led to a lot of issues. These spreadsheets lacked :
Control
Everything was editable, so offers, budgets, and roles often changed without proper checks.
Coordination
Recruiters copied data manually between tools, with no link between job postings, offers, or approvals.
Visualization
There were no dashboards, leaving leaders unable to track hiring trends or team growth.
Scalability
As the company grew, each new recruiter added another sheet, increasing errors and complexity.
INSIGHTS
I carried out interviews and contextual inquiries with recruiters, hiring managers, and leaders to see how they worked day-to-day. This helped me uncover the main issues they faced in managing candidates and the hiring process.
SOLUTION
An end-to-end solution that redefined recruitment, making it easier for executive leaders and stakeholders to access hiring insights and drive strategic decisions. The key features included:
Hiring Analytics Dashboard provides a centralized view of the recruitment pipeline for executive leaders and recruiting leads. It tracks drop-offs, role progress, quarterly trends, and interview outcomes while helping stakeholders make strategic hiring decisions.
Hiring Requests delivery leaders or managers can raise new hiring requests, which seamlessly sync with HR for review and approval, creating a clear, streamlined starting point for the recruitment process.
Hiring Approval lead recruiters review requests from managers, validate them against budget and requirements, and decide which to publish as live job postings
Feedback Tracking panelists can leave feedback after each round, access resumes, and view candidate progression. The feature maintains transparency by allowing interviewers to reference notes from previous rounds, ensuring consistent and informed evaluations
Offer Letter Rollout recruiters fill in candidate details once, then generate a PDF offer letter with a single click. The letter is sent to the recruiting head for approval, supporting edits such as compensation negotiations before being shared with the candidate.
Offer Letter Review and Approval recruitment heads review offer letters prepared by recruiters, validate details such as salary and role alignment, and approve them. Once approved, the offer letter is automatically sent to the candidate’s mailbox, and the recruiter receives an alert
ITERATIONS
Design iterations were driven by user feedback and stakeholder reviews, focusing on exploring different graph types and simplifying visuals into clear funnel views that told a story for novice users.
Early Visualizations initial charts did not align with the dataset, making the flow confusing and failing to communicate the hiring story effectively
Restructured Flow explored alternative graph types and refined the layout to better connect the data, thereby simplifying interpretation for novice users.
Continued Refinements additional design changes were explored based on stakeholder and user feedback. While improvements were made, further refinement was still needed before handoff to development.
IMPACT
Within weeks of deployment, the Hiring Analytics Dashboard delivered measurable improvements in efficiency and accuracy, streamlining recruiter workflows and supporting hiring at scale.
30%
Faster Job Offer Rollouts
Recruiters rolled out offers in just ~10–15 minutes per candidate, improving overall hiring efficiency.
76K+
Employees at Deloitte
Parts of this design were adopted by Deloitte USI in 2021, supporting global hiring at scale.
2x
Faster Approvals
Manager requests synced instantly with HR, cutting approval cycles from days to hours.
LEARNINGS
Taking this project from 0–1 pushed me to align diverse stakeholders and taught me how to design for both efficiency and clarity in complex enterprise workflows.
Involve Stakeholders Early and Often
Engaging executive leaders, recruiters, and managers from the start helped surface hidden requirements and ensured alignment throughout the design process.
Designing for Scale
Enterprise workflows demanded flexibility; the design had to work for both small teams and a 76K+ global workforce, without overcomplicating the experience.
Data as a Design Challenge
Turning fragmented, spreadsheet-based data into actionable insights highlighted the importance of structuring complex information into simple, usable visuals.
Let's work together.
